Our panoramic dining area is located on the upper deck and is reached by seven steps. Our team will be pleased to assist guests who can manage the steps with support, and a wheelchair can be stored securely on the lower deck. Please contact us before booking so that we can discuss your requirements.
Changes are subject to availability and must be requested in advance. A fee of £25 per person applies to lunch bookings and £50 per person to dinner bookings. Please contact our team for assistance.
No. Your party will have its own table and will never be seated with guests from another booking.
Pets are not allowed.
All bookings must be made through our website. Your booking is confirmed once payment has been received, and we will email your confirmation and boarding information.
Yes. All 38 dining seats are located on the panoramic upper deck, and every table offers a view through the windows or glass roof.
Yes. Please let us know when booking so we can allocate a suitable table and prepare for your arrival.
Yes. Our gift vouchers are supplied as a unique booking code and are valid for 12 months from the date of purchase. The recipient can use the code to select an available lunch or dinner through our website.
Boarding takes place at Coach Bay 40B, Victoria Embankment, London WC2N 6PB. Please arrive 15 minutes before departure.
Lunch and afternoon tea last approximately 1 hour 45 minutes. Dinner lasts approximately 2 hours 45 minutes. Journey times may vary slightly due to traffic conditions.
Yes. Limited storage is available on the lower deck for luggage and folded strollers. Please contact us in advance if you intend to bring large items.
No, smoking is prohibited.
Yes, an app is available & provides commentary on the tour in 2 languages: English and French
For safety, guests must remain on board throughout the journey. Our panoramic windows provide excellent views from your table, and the bus may pause near selected landmarks when traffic conditions allow.
Yes.
Yes. Guests aged 18 or over may order additional alcoholic drinks while the bus is stationary. We operate the Challenge 25 policy, so please bring valid photo identification if you are fortunate enough to look under 25.
Up to 12 years.
We can accommodate many allergies and dietary requirements when notified in advance. Please provide full details during booking or contact us on 020 3744 5554 before reserving. Some experiences, including afternoon tea, may have additional limitations.
